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- Ramiro
When you study you may need to meet with your lecturer in a consultation or you may need to talk to a staff member to get more information about your future study plans. I know when I first arrived in Australia I was really confused about how to make an appointment with my lecturer or if I even needed to. Sometimes, I was too nervous to even ask for help.
- Dana
Excuse me Ian
- Ian
Hi guys
- Dana
Hi. Could we please have, get help with our assignments?
- Ian
Yeah sure, but not right now I have a class so what you can do is email me or see me during consultation time, but I’ve got to go now.
- Dana
Thank you.
- Dana (in window)
I’m really worried about writing emails in English because my writing in English is not really good.
- Wayan (in window)
I didn’t even know that I had to make an appointment with lecturers. Maybe someone told me, maybe I forgot.
- Ian
If that doesn’t work, you can go to reception. They’ve got my electronic diary. You can make an appointment that way. But I really have to go to class now.
- Dana
OK. Uhh, did you understand that?
- Wayan
Consultation times? What are consultation times?
- Banner at 1:32
- Lecturer's Consultation Times
- Reg
Hi, how are you?
- Wayan
I want to see our lecturer please. His name is Ayen.
- Reg
Do you mean Ian?
- Wayan
Oh, yes Ian, sorry.
- Reg
Which Ian? We have several Ians here.
- Dana
Our teacher... Ian...
- Wayan
Ian...
- Dana (in window)
I feel very nervous when I go to the reception because there are so many people there and you have to ask a clear question.
- Reg
What subject does he teach?
- Wayan
Oh, he teaches Accounting.
- Reg
Accounting? OK. If it’s Ian Godsell, you’ll have to see his schedule times over here to see his consultation times. OK?
- Dana
Thank you.
- Banner at 2:18
- Consultation Times
- Dana
Oh. Here he is.
- Wayan
Oh yeah, there he is. Oh, look at the time here. Uh, this is our lecturer here. We cannot make it at this time.
- Daniela
That’s OK. If you can’t make the consultation, would you like to make an appointment?
- Dana
Appointment?
- Wayan (in window)
I was confused between an appointment and consultation. What’s the difference?
- Daniela
If you can’t make the consultation, you will need to make an appointment. So what time can you see Ian?
- Banner at 2:58
- Going to Consultations
- Vijini
When I went to consultation my first time, I was really nervous and I didn’t know to knock on the door. I didn’t want to interrupt.
- Vijini
Hey guys, have you ever met Ian before?
- Emilio
Oh no. We don’t meet lecturers in my country. We don’t even talk to them.
- Shehara
I feel like he might think my question is silly.
- Dana
And I really can’t explain my ideas very clearly.
- Wayan
And I’ve got a lot of questions. I don’t know which one to ask.
- Banner at 3:40
- Communicating by Email
- Joyce
(Sigh) I better email my lecturer. What is his name?
- Joyce (in window)
There are so many things in university you have to remember. Sometimes it’s even hard to remember the lecturer's name...
- Joyce
Tim Buckley. That’s it. My name is Joyce. I have a problem with my oral presentation...
- Tim
...presentation. I need your help. When I look at the list it does not let me log in. Why can’t students put their name, their ID number, the course they are doing and their tutor’s name?
Dear Joyce, I cannot help you because I do not know which unit you are in. Please send me your student number, your full name and the unit code you are in. Then I can help you
- Banner at 4:42
- Breaking Appointments
- Shehara
I saw a big kangaroo and I was, like, afraid to feed him. I like small kangaroos but not big kangaroos.
- Joyce
Yeah.
- Shehara
Oh, it's almost 2 o'clock. I have an appointment with Helen.
- Joyce
No. No don't worry Helen will wait you. Just finish the story it’s so interesting... and then there was kangaroo...
- Shehara
Yeah, and...
- Helen
And then you can go and see Scott or see somebody about that.
- Shehara
Uh, hi Helen. Don't I have a meeting with you?
- Helen
You do, but it was at 2 o'clock. I waited, but I've got somebody else now.
- Shehara
Uh, but you said you could help me.
- Helen
I can but not right now. You'll have to go to Reception and make an appointment. And then you can come and see me another time. It's the best I can do at the moment. I'm sorry.
- Shehara
OK.
- Ramiro
Students and staff can have real misunderstandings when it comes to appointments and consultations. Maybe this has happened to you or to a friend? Just remember, what you expect may be influenced by different cultures and the way you might do things in your own country. 'Til next time, ciao.
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